Privacy Policy

Privacy Policy

Last Updated: 1/23/2026

At Rally Physical Therapy LLC, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or contact us through online forms, text, email, or phone.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Information shared through contact forms or scheduling requests

We do not collect protected health information (PHI) through our website unless you choose to share it.

We may also collect limited non-identifying information automatically, such as:

  • Browser type

  • Device type

  • Pages visited on our website

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries and contact form submissions

  • Communicate about services, scheduling, or next steps

  • Improve our website and services

  • Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information.

Text Messaging & Email Communication

If you provide your phone number or email address, you consent to receive communications from Rally Physical Therapy LLC related to your inquiry or care. Message and data rates may apply. You may opt out of text or email communication at any time by notifying us.

SMS Text Messaging Terms of Service

"Rally Physical Therapy LLC" SMS Text Messaging Terms of Service

These SMS Text Messaging Terms of Service (these "SMS Terms") are incorporated into all agreements between you and "Rally Physical Therapy LLC" ("our organization", "us", "we"), including any agreements that are preexisting and any agreements that might be enacted contemporaneously with these SMS Terms.

"Rally Physical Therapy LLC" might use SMS text messaging, from time to time, for certain types of communication with you, including potentially for administrative issues, such as billing, or for health-related issues, such as care reminders.

By opting in, you agree to receive SMS text messages from "Rally Physical Therapy LLC" related to services that we are providing to you. Message and data rates may apply, and message frequency varies. You may text us STOP at any time to opt out of receiving SMS text messages from us. You may text us HELP at any time to receive help. Carriers are not liable for any delayed or undelivered messages.

Our SMS Text Messaging Privacy Policy can be reviewed here:#sms-privacy-policy

You understand that SMS text messages from "Rally Physical Therapy LLC" may originate from our organizational phone numbers, including:

  • (704) 324-1010

SMS Text Messaging Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any information collected as part of our SMS or text messaging program, including mobile phone numbers, messaging consent, and opt-in data, is used solely for the purpose of providing the messaging services you have opted-in to receive. No mobile opt-in data or text messaging consent information will be shared, sold, rented, or disclosed to any third parties, except as required to deliver the messaging service or to comply with applicable laws.

Cookies & Analytics

Our website may use cookies or similar technologies to enhance functionality and understand how visitors use our site. You can disable cookies in your browser settings if you prefer.

Information Sharing

We only share your information when necessary:

  • With service providers that support our website or communication systems (and who are required to keep your information confidential)

  • If required by law

Data Security

We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no method of electronic transmission or storage is 100% secure.

External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Your Rights

You may request to:

  • Access, update, or correct your personal information

  • Ask questions about how your information is used

  • Request deletion of your information where applicable

HIPAA

Please note: If you become a patient of Rally Physical Therapy LLC, your health information will be handled in accordance with HIPAA regulations. You will receive a separate Notice of Privacy Practices outlining those protections.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Rally Physical Therapy LLC
julie@rallyphysicaltherapync.com
704-324-1010